Running a business is tough and making sure your coffee shop is running like a well-oiled machine can be easier said than done. But should you want to continue growing, you’ll need to make sure your shop is running as efficiently as possible.
Fortunately, there are plenty of things you can do to better manage your business, impress customers, and increase your bottom line. So here are eight areas you should be focusing on when it comes to improving your shop’s performance.
Utilise the proper technology
Technology can completely transform a business when it comes to its efficiency. So if you want to run a more profitable shop, start by looking at your tech systems. From updating your point of sale platform to automating your employee's schedules, if you’re opting for manual work each day, know there are plenty of systems you can use to save time and money.
Find the right team
Your baristas can make or break your success. Having organised workflows on paper is one thing, but to truly succeed, you need to build a team of professionals who can remain productive while carrying out their tasks. Take your hiring process seriously to ensure your shop is full of employees who are experienced, excited, and have a passion for all things coffee. Remember how important each of your team members is to your mission. For tips on hiring the best baristas read our blog here.
Running a more efficient coffee shop means continuously looking at your operations and implementing any necessary changes. This could look like updated training and onboarding for employees or even rearranging the layout of your shop. Sometimes, entrepreneurs are too close to their business to see what’s truly working and what’s not. That’s why it’s essential to ask for feedback from customers and employees – their suggestions will give you insight into the everyday workings of your coffee shop.
Update your business plan
If your shop lacks efficiency, it may be time to go back to the drawing board completely. Take a look at your business plan and see if there are any gaps. Do you need to hire more staff than you initially thought? Or change your menu? Do a deep dive each year to ensure you aren’t falling behind.
Partner with the best suppliers
As a coffee shop owner, the last thing you want is to work with a supplier that holds you back. Missing deliveries, lacking communication, and continuously increasing prices are just a few red flags to watch for when it comes to your supplier. Find the right partner, and you’ll rest easy knowing your customers will always receive the high-quality coffee they deserve.
Update your product line
Selling the wrong products can lead to issues with team members and customers. With a hit to your overall profits, you may have to say goodbye to baristas or systems your shop needs to operate efficiently. That’s why it’s vital to have the right product line. Open a trade account with Coffee Hit to get the equipment and accessories you need to turn a profit and become a staple in your community.
Optimise your store
Though it’s important to keep an eye on your menu items and employees, it’s also crucial to take a step back and look at the big picture – your shop itself. You want to make sure each area of your store is optimised for efficiency. For example, make it easy for your customers to get their favourite drinks and your baristas to brew them on time. This may include updating the space behind the cash register and your seating area.
Revamp your gear
When you have a steady stream of customers, you need to be using the most efficient equipment possible. From kettles and filter papers to glassware and cleaning supplies, Coffee Hit has the equipment you need to run the most efficient coffee shop on the block. So to avoid unnecessary headaches, allow us to become your one-stop shop for cafe supplies. Open a trade account with us today and get up to 50% off RRP.
Looking for at home coffee gear? Head to Coffee Hit